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Shower Leak Investigation and Bathtub Spout Replacement in Signal Hill (SW Calgary)

Job Details

In this SW Calgary home, the customer noticed a steady leak showing up when the shower head was running. With no access behind the tiled tub surround, we approached it step-by-step, ran the shower long enough to reproduce the issue, and worked through the most likely leak points around the tub drain and spout connection.

Service Area

Signal Hill (SW Calgary)

Service Completed

Leak Detection and Tub Spout Replacement

Technician

Hamish

The Call

The homeowner reported a leak inside the wall behind the main floor tub and shower. It was most noticeable when the shower head was engaged, with much less leaking when using the tub spout only. The tub and shower were tiled, with no access from behind, and the homeowner was open to removing tile if needed.

What We Did

  • Arrived onsite and ran the shower for approximately 20 minutes to allow the leak to present itself
  • Noted the tub had an imperfection around the drain opening and evidence of past sealing attempts
  • Removed the tub drain, applied fresh silicone sealant, and reinstalled the drain assembly
  • Found the existing tub spout was leaking heavily onto the overflow area of the waste and overflow assembly
  • Installed a new tub spout to eliminate that leak point
  • Inspected the shower valve and shower head connection points, with no obvious leaks observed at the time of testing
  • Advised the homeowner to allow the silicone to cure fully, then re-check the next morning to confirm whether the leak has stopped

The Result

  • The tub drain seal was refreshed and reinstalled with silicone to address a potential leak at the drain opening
  • A leaking tub spout was replaced, removing a clear source of water reaching the overflow area
  • Because sealant cure time is required, the homeowner will re-test after drying to confirm the final outcome

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